Selected projects

Selected projects where complex systems become clear, scalable, and trusted.

Scaling SumUp’s Hospitality Platform for Global Sellers

Led end-to-end design of kiosks, portals, and payment flows, cut onboarding time by 80% and enabled 1M+ transactions post-launch.

See the project

Scaling SumUp’s Hospitality Platform for Global Sellers

Led end-to-end design of kiosks, portals, and payment flows, cut onboarding time by 80% and enabled 1M+ transactions post-launch.

See the project

Scaling SumUp’s Hospitality Platform for Global Sellers

Led end-to-end design of kiosks, portals, and payment flows, cut onboarding time by 80% and enabled 1M+ transactions post-launch.

See the project

Unifying Spotify’s Moderation Platform for Global Operations

Designed workflows across 7+ content types, cutting handling time by 50% and streamlining case management worldwide.

See the project

Unifying Spotify’s Moderation Platform for Global Operations

Designed workflows across 7+ content types, cutting handling time by 50% and streamlining case management worldwide.

See the project

Unifying Spotify’s Moderation Platform for Global Operations

Designed workflows across 7+ content types, cutting handling time by 50% and streamlining case management worldwide.

See the project

Designing Spotify’s First End-to-End Appeals Platform

Designed Spotify’s global appeals platform to cut handling time by 50% and support DSA compliance across 180+ markets.

See the project

Designing Spotify’s First End-to-End Appeals Platform

Designed Spotify’s global appeals platform to cut handling time by 50% and support DSA compliance across 180+ markets.

See the project

Designing Spotify’s First End-to-End Appeals Platform

Designed Spotify’s global appeals platform to cut handling time by 50% and support DSA compliance across 180+ markets.

See the project

Reimagining BBFC’s Film Classification Platform

Redesigned BBFC’s tagging system to cut report writing time by 50% and support 10,000+ film classifications annually, boosting speed, accuracy, and team adoption.

See the project

Reimagining BBFC’s Film Classification Platform

Redesigned BBFC’s tagging system to cut report writing time by 50% and support 10,000+ film classifications annually, boosting speed, accuracy, and team adoption.

See the project

Reimagining BBFC’s Film Classification Platform

Redesigned BBFC’s tagging system to cut report writing time by 50% and support 10,000+ film classifications annually, boosting speed, accuracy, and team adoption.

See the project

Interested in connecting?

Let’s talk projects, collaborations, or anything design!

Get in touch

Interested in connecting?

Let’s talk projects, collaborations, or anything design!

Get in touch

Interested in connecting?

Let’s talk projects, collaborations, or anything design!

Get in touch

Tiffany Szu-Chia Chen

Projects

About

Tiffany Szu-Chia Chen

Projects

About

Tiffany Szu-Chia Chen

Projects

About