Blockchain Product Design
Overview
DEXON is developed by COBINHOOD, the first zero fees cryptocurrency exchange in the world, and owned by DEXON Foundation. DEXON acts as an enterprise-grade system that enables peer to peer (P2P) data transformation in less than 1 second.
The Project consists of 2 parts: DEXON Branding and DEXON Wallet Design. From October 2018 to April 2019, it takes 6-7 months to complete the development of DEXON ecosystem.
Role
Product Designer
I was in a team of 15 people: Product Manager (Yiling Lin & Ashley Lai), UX Researcher (Ivy Huang), Product Designer (Szu-Chia Chen), Brand Designer (Wen Ku & Ted Deng), Front-end Developer (Howard Yeh), iOS Developer (PoYuan Tsau, Wayne Tai & Scott Chou), Android Developer (Khion Liu & Chien-Tung Lai), QA Engineer(Tino Chen, Ryan Huang & Mandy Lin)
Challenges
Original DEXON brand employed a night mode, including black and purple, which looked mysterious, inaccessible and discreet. The brand image didn’t look like a non-profit organization. We aimed to redesign the brand image that made a blockchain technology more friendly and inviting to developers as well as general public.
Decentralized Wallet (DEXON Wallet) is people’s identity card in the blockchain world. For the ones who want to use DEXON ecosystem, DEXON wallet is their first stop.
According to a preliminary research, there were 3 factors needed to be addressed while designing and developing DEXON Wallet:
• Switch and manage cryptocurrency wallets with an ease
• Design a mobile payment wallet
• Meet mainnet launch date
Process
The project started with DEXON branding, including brand strategy and brand identity design. Product team teamed up with marketing managers to confirm the brand strategy.
Meanwhile, product team and engineers also worked on several digital product design projects, such as DEXON Wallet, DEXON DApp Store, DEXON SCAN and DEXON Teleport.
DEXON Wallet
DEXON Wallet is a decentralized cryptocurrency wallet. With DEXON Wallet, users can safely store and manage (DXN/DRC20) & Ethereum (ETH/ERC20) assets, and directly interact with DEXON-powered DApps. For developer, it’s easy to develop DApps on DEXON network through the SDK provided for mobile.
UX Research
According to our global online survey with 1250 respondents in October 2018, we found that safety and curiosity are the main reasons for trying new DApps. In this case, designing an ultra-secure decentralized wallet with a number of DApps in the wallet for users to play is our product direction.
We selected 20 out of 1250 respondents for offline interviews to understand their needs and potential development of DApps/blockchain projects
We hosted internal design workshops and invited marketing director and managers to discuss the market trend, target audience and product USP (unique selling point). All the employees in the company were welcome to contribute to the UX board.
Technology professionals are mainly key opinions leaders (KOL) who influence and lead cryptocurrency holders reactions. They are also early adaptors who contribute to the development of blockchain technology. We aim to focus on attracting tech pros to build applications and spread the news of DEXON ecosystem together.
Product Conception
I hosted a brainstorm session with UX researchers, designers and product managers to come up with a list of ideas for wallet design direction.
The initial wallet wireframe I was working on during the UX session. I tried to evolve the concept to a more gaming and avatar based product for the users from all levels to play with easily.
According to user’s mobile wallet experience, we found mobile wallet experience were way too complicated to use.
In this case, I nailed the design direction as designing a mobile first and DApp Store based digital wallet as a gateway for tech professionals to explore DEXON ecosystem.
1 second on-boarding experience also invited users from all levels to try the speed and secure peer to peer transaction system powered by blockchain technology with an ease.
I used “send your cryptocurrency” as an example here to address the evolvement of product wireframes.
DEXON Wallet Development
DApp Store based DEXON wallet enables users to browse, play and collect DRC-20 tokens effortlessly.
Brand Foundation
Brand Conception
The trilemma of current blockchain technology includes decentralization, security and scalability issue. DEXON tackles the infamous “blockchain trilemma” of existing blockchain systems with cross-cutting, interdisciplinary elements from cryptography, applied mathematics, and computer science theories.
Cryptocurrency and blockchain have been highly associated with alchemy and classical elements, including fire, water, air, and earth.
The concept of three and triangle become the basics of DEXON brand design. DEXON blockchain integrates the present online service with blockchain technology and kicks off an unlimited possibility.
New DEXON logo reinforces the concept of three and triangle. It also simplifies the previous logo and becomes more stable, easy to read and identify.
Black and white implies fairness, reliableness, openness.
Purple consists of red and blue. Red symbolizes passion and blue indicates intelligence.
Empire yellow enhances the meaning of friendliness.
Brand Implementation
DEXON SCAN for Blockchain Live Status
Project Impact
The product and design team started designing products without any design approach. I helped CPO (Chief Product Officer), product managers, designers and marketing managers to establish a digital branding and product design process as well as DEXON brand guideline.
The new brand identity system was launched on 25th April 2019, which helped our company raise £2.25 million in 5 days from the investors all over the world. The new brand was widely loved and supported by our users as well.
DEXON Wallet mobile app received more than 500+ download in on its launching day. It remains as a 5-star application on Apple Store and Google Play. DEXON wallet is also the 1st decentralized wallet that users from all levels can use with ease on a mobile device. It delivered a seamless mobile user experience.