I’m Tiffany, a senior product designer specialising in content and commerce platforms

I enjoy designing intuitive, scalable systems that simplify complex workflows, enhancing clarity, trust, and efficiency across content and commerce ecosystems.

Selected projects

Explore my selected projects, showcasing my dedication to innovative and heartfelt design.

Scaling SumUp’s Hospitality Platform for Global Sellers

Designed end-to-end kiosk and payment flows, reducing onboarding time by 80% and powering 1M+ transactions.

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Scaling SumUp’s Hospitality Platform for Global Sellers

Designed end-to-end kiosk and payment flows, reducing onboarding time by 80% and powering 1M+ transactions.

See the project

Scaling SumUp’s Hospitality Platform for Global Sellers

Designed end-to-end kiosk and payment flows, reducing onboarding time by 80% and powering 1M+ transactions.

See the project

Unifying Spotify’s Moderation Tools

Reduced handling time by 50% and unified workflows across 7+ content types.

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Unifying Spotify’s Moderation Tools

Reduced handling time by 50% and unified workflows across 7+ content types.

See the project

Unifying Spotify’s Moderation Tools

Reduced handling time by 50% and unified workflows across 7+ content types.

See the project

Designing Spotify’s First End-to-End Appeals Platform

Delivered a DSA-compliant, end-to-end flow with 50% faster case resolution across 180+ markets.

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Designing Spotify’s First End-to-End Appeals Platform

Delivered a DSA-compliant, end-to-end flow with 50% faster case resolution across 180+ markets.

See the project

Designing Spotify’s First End-to-End Appeals Platform

Delivered a DSA-compliant, end-to-end flow with 50% faster case resolution across 180+ markets.

See the project

Reimagining Tagging for BBFC

Cut report writing time by 50% and improved classification accuracy for 10K+ film reviews.

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Reimagining Tagging for BBFC

Cut report writing time by 50% and improved classification accuracy for 10K+ film reviews.

See the project

Reimagining Tagging for BBFC

Cut report writing time by 50% and improved classification accuracy for 10K+ film reviews.

See the project

Interested in connecting?

Let’s talk projects, collaborations, or anything design!

Get in touch

Interested in connecting?

Let’s talk projects, collaborations, or anything design!

Get in touch

Interested in connecting?

Let’s talk projects, collaborations, or anything design!

Get in touch

Tiffany Szu-Chia Chen

Projects

About

Tiffany Szu-Chia Chen

Projects

About

Tiffany Szu-Chia Chen

Projects

About